1. BIKETOWN Help
  2. What happens if...?

What happens if...?

Incidents


  • I see a used BIKETOWN bike for sale?

  • My bike was lost or stolen

  • I found an abandoned bike

  • Reporting damage or vandalism

Ride issues


  • The station I want to start or end my ride at is offline.

  • I can’t unlock a bike

  • I’m done riding, but my trip is still open

  • There is a problem with my bike

  • Lost & found

  • My Member Card isn’t working

Need more help?

Contact Us