BIKETOWN Annual Memberships renew automatically one year after the purchase date.
To cancel your BIKETOWN Annual Membership, go to Menu > Select your membership > Manage plan > Cancel plan. Your membership perks will continue until the end of your current billing cycle, but you will not be charged moving forward.
Annual members are eligible for a refund of their membership fee if requested within 14 days of the original purchase or renewal date. A refund will immediately end your membership perks. We do not refund or credit for partially used memberships beyond the first 14 days.
If you would like to request a refund, you can contact Customer Service through this form.
BIKETOWN for Business Memberships are good for one year, but do not renew automatically. If you need to renew a membership into your company’s program, wait until your current membership expires, then work with your employer to receive a new promo code to sign-up for the membership again.
If an employee leaves the company, there is no action required by the program manager. The employee’s membership will still be good for a full year, but they will be responsible for renewing into a regular Annual Membership.
If you have any additional questions, please contact email@example.com.
BIKETOWN for All
BIKETOWN for All memberships are good for one year, but do not renew automatically. To continue your membership after it expires, you’ll need to renew it manually through your BIKETOWN account.
If you wish to cancel your membership before it expires, please let us know using this form.
A Lyft Pink membership gives you member-exclusive perks and pricing, including bike and scooter benefits, and the Lyft Pink All Access plan has additional bike and scooter benefits. For more information on managing your Lyft Pink membership, visit the Lyft Help Center.