Need to pause your ebike ride? Members can make a stop during their ride by tapping “Pause” in the app. Just make sure to park your ebike out of the way while your ride is paused. When you’re ready to resume your ride, tap “Resume” in your app to keep riding. Make sure not to use the cable-lock when pausing your ride, as this will end the ride.
Ebike rides can be paused for up to 15 minutes. If the ride is not resumed within the 15-minute duration, the ride will idle-end, and out-of-station parking fees will be charged if applicable. Keep in mind that pausing does not end your ride, so you will continue to be charged the standard per minute rate while your ride is paused.