If your bike or scooter is damaged, please try to return it to the nearest station and leave feedback in your app. Be sure to lock up the bike or scooter securely! This will flag the bike or scooter so no one else can use it before our technicians can fix it.

If you’ve come across a case of vandalism on any BIKETOWN station, bike, or scooter, please fill out this form and provide details of what you found and where (include any pictures of the vandalism if possible). One of our technicians will be notified and deal with the issue shortly. Thank you!