What happens if...?

Incidents

• I see a used BIKETOWN bike or scooter for sale?


• My bike was lost or stolen


• I found an abandoned bike or scooter


• Reporting damage or vandalism

Ride issues

• The station I want to start or end my ride at is offline.


• I can’t unlock a bike or scooter


• I’m done riding, but my trip is still open


• There is a problem with my bike or scooter


• Lost & found


• My Member Card isn’t working